Privacy Policy – Published on 17^th of February 2024

This is the privacy notice of www.adriennhamori.com.

Introduction

1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.
2. We regret that if there are one or more points below with which you are unhappy, your only recourse is to leave our website immediately.
3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
4. We undertake to preserve the confidentiality of all information you provide and hope you reciprocate.
5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
6. The law requires us to tell you about your rights and our obligations to you regarding the processing and controlling of your data. We do this now by requesting that you read the information provided at knowyourprivacyrights.org
7. Except as set out below, we do not share, sell, or disclose any information collected through our website to a third party.

The basis on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information and to notify you of the basis for each category.
If the basis on which we process your personal information is no longer relevant, we shall immediately stop processing your data.
If the basis changes, then if required by law, we shall notify you of the change and any new basis under which we have determined that we can continue processing your information.

1. Information we process because we have a contractual obligation to you

When you sign up for our newsletter, create an account on our website, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it to:

• verify your identity for security purposes
• provide you with our services
• provide you with suggestions and advice on services and how to obtain the most from using our website

We process this information because there is a contract between us or that you have requested. We use the information before we enter a legal contract.
Our policy is not to share personal information with third parties.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. You will not be personally identifiable if we use it for this purpose.
We shall continue to process this information until the contract between us ends or is terminated by either party under the contract terms.

2. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business, including our services, you consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
Sometimes, you might implicitly consent, such as when you send us a message by e-mail to which you reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.
If you have given us explicit permission to do so, we may, from time to time, pass your name and contact information to selected associates who we consider may provide services you would find useful.
Our policy is not to share personal information with third parties unless you consent.
We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at info@adriennhamori.com  However, if you do so, you may not be able to use our website or our services further.

3. Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or have the proper authorisation, such as a search warrant or court order.
This may include your personal information.

Specific uses of information you provide to us

4. Information provided on the understanding that it will be shared with a third-party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by others.

Examples include:

• posting a message on our forum
• tagging an image
• clicking on an icon next to another visitor’s message to convey your agreement, disagreement, or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We store it and reserve the right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable, and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete the personal information that you have posted. You can request by contacting us at info@adriennhamori.com.

5. Complaints regarding content on our website

We attempt to moderate user-generated content, but we cannot always do so as soon as that content is published.
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or believe the law requires us to do so, we shall remove the content while investigating.
Free speech is a fundamental right, so we must judge whose right will be obstructed: yours or the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

6. Information relating to your method of payment

Payment information is never taken or transferred to us through our website. All payments are made by bank transfer (details required via email) or online payment. Online payment is made through a third party, the Stripe online payment system. https://stripe.com/gb/legal/privacy-center

7. Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you later.
If we employ you, we collect information about you and your work occasionally throughout your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for five years before destroying or deleting it.

8. Sending a message to our support team

When you contact us, whether by telephone, through our website, or by e-mail, we collect the data you have given us to reply with the information you need.
We record your request and our reply to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address, to track our communications with you to provide a high-quality service.

9. Complaining

When we receive a complaint, we record all the information you give us. We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter of our sole discretion as to whether we give information and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

10. Cookies

Cookies are small text files placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last a defined period, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers and by software operated by third parties whose services we use.
When you first visit our website, we ask whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
If choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

• to track how you use our website
• to record whether you have seen specific messages we display on our website
• to keep you signed in on our site
• to record your answers to surveys and questionnaires on our site while you complete them
• to record the conversation thread during a live chat with our support team

12. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, Internet service provider, and IP address. We also record information about the software you use to browse our websites, such as the type of computer or device and the screen resolution.
We use this information in the aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data could be used to identify you personally, even if you are not signed into our website.

13. Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website to be able to serve you with an advert for our products or services when you visit some other website.
We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

Disclosure and sharing of your information

14. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up of your personal information from third parties whose services we use.

15. Third-party advertising on our website

Third parties may advertise on our website. In doing so, those parties, their agents, or other companies working for them may use technology that automatically collects your information when their advertisement is displayed on our website.
They may also use other technology, such as cookies or JavaScript, to personalise the content and measure their adverts’ performance.
We do not have control over these technologies or the data these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

16. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and allowing us to refund their money.

17. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and allowing us to refund their money.

18. Data may be processed outside the European Union

Our websites are hosted in the United Kingdom.

We may also use outsourced services in countries outside the UK and the European Union from time to time in other aspects of our business.
Accordingly, data obtained within the UK or any other country could be processed outside the European Union.
For example, some of the software our website uses may have been developed outside of the European Union.
We use the following safeguards with respect to data transferred outside the European Union and the UK:

• the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union
• we comply with a code of conduct approved by a supervisory authority in the European Union
• we are certified under an approved certification mechanism as provided for in the GDPR
• both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to the protection of your information

Access to your information

19. Access to your personal information

• At any time, you may review or update personally identifiable information we hold about you by signing in to your account on our website.
• To obtain a copy of any information that is not provided on our website, you may send us a request at info@adriennhamori.com.
• After receiving the request, we will tell you when we expect to provide you with the information and whether we require any fee for providing it to you.

20. Removal of your information

If you wish us to remove personally identifiable information from our website, you may delete yourself from our mailing list or contact us at info@adriennhamori.com.
This may limit the service we can provide to you.

21. Verification of your information

When we receive any request to access, edit or delete personally identifiable information, we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

22. Use of the site by children

• We do not provide services for children’s purchase or market to children.
• If you are under 18, you may use our website only with consent from a parent or guardian

23. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity in your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.

24. How you can complain

• If you are unhappy with our privacy policy or have any complaints, you should tell us by email. Our email address is info@adriennhamori.com.
• If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in mediation or arbitration.
• If you are dissatisfied with how we process your personal information, you can complain to the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

25. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

• to provide you with the services you have requested.
• to comply with other laws, including for the period demanded by our tax authorities.
• to support a claim or defence in court.

26. Compliance with the law

Our privacy policy has been compiled to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you.
However, it is your choice whether you wish to use our website.

27. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any questions regarding our privacy policy, please contact us.